Microsoft Dynamics GP Offshore Remote Support – Overview

Legacy Products. The life in the Pacific Rim countries is kind of traditional and comfortable. This means that there is no need to replace good and working computer ERP systems with the hectic technology progress. The examples could be – the commitment to IBM Lotus Notes Domino, Pervasive SQL/ Btrive/Ctree/IBM Unidata/Ingress platforms. Microsoft .Net Business Portal might be integration solution together with Sharepoint, but legacy system required multiple connectors to enable lookup and integration

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Lovely Islands. If you are in Bermuda, Bahamas, Puerto Rico, Jamaica, Palau, Fiji, Tahiti – you are probably underserved and have to overpay to consultants flying from Miami, Manila, Paris, Chicago, NY, LA. The same should be told about USA/Canada rural communities

2. GPA versus Dynamics GP functionality.  Microsoft Dynamics GP went long evolution path since earlier 2000th, where Great Plains Accounting was still in support till 2010.  GP now has native modules, supporting Non-for-Profit, Analytical Accounting, Grant Management, Discrete Manufacturing,  MRP Purchase Configurator, Field Service, plus available integration with Microsoft CRM
3. Will GPA support be available in the future?  Well the answer is yes and partially no.  Support is no longer available directly from Microsoft Business Solutions, successor of Great Plains Software, however support is still available through Dynamics GP Partners and ISV still committed to Great Plains Accounting platform.

Brazil – rising star of offshore software development. Usually offshore development is attributed to India – in our opinion Brazil has equal or better chances – in Brazil we have Microsoft Navision, CRM and Axapta clientele. From Brazil we can serve you Portuguese (mainland Portugal) and Spanish (Spain-Madrid-Barcelona-Malaga-Bilbao, Mexico, Peru, Bolivia, Chili, Argentina, Costa Rica, Salvador, Nicaragua, Guatemala, Panama, Beliz)

Remote Support. Comparing to US Business Metros, such as New York, Chicago, Los Angeles, San Francisco or Houston, where clients “require” face-to-face meetings and local support – in the Pacific it is really impossible to host local consultant on the island where only one or two small clients are located. Plus – serving from the USA is kind of time anti phase and probably too expensive. The best servicing location is Philippines, where Great Plains Software had its third party Project Accounting ISV partner – Match Data, as the result a large pool of Philippines based Microsoft Dynamics GP consultants and Microsoft Dexterity developers is available

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American English & US$. This is official business language in most of the countries in Pacific. Plus taxation is aligned with American legislation in majority of the cases. Substantial strata of countries use US Dollar as official currency. All these facts facilitate Microsoft Dynamics GP/Great Plains as efficient ERP/MRP/Accounting solution

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Microsoft Dynamics GP is new name for Microsoft Great Plains. As Project Green is progressing, Microsoft Business Solutions or whatever is temporary name for Business Systems subdivision, renamed Project Green into Microsoft Dynamics. Now Microsoft Great Plains, Microsoft Navision, Microsoft Axapta, Microsoft Solomon and Microsoft CRM are renamed into Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics AX, Microsoft Dynamics SL and Microsoft Dynamics CRM respectively. We have published articles, devoted to Microsoft Dynamics in Europe, Brazil, Russia, Australia and New Zealand and now we would like to share our experience and analytics on Microsoft Dynamics GP & CRM implementation, customization, reporting for the clientele in Pacific region.

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